Privacy Policy
Privacy Policy
Last updated: November 2025
1. Introduction
This Privacy Policy explains how SemDev Digital Ltd, trading as Built By SemDev, collects, uses, discloses, and protects personal information obtained through our website builtbysemdev.com (“the Website”). We process personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
2. Definitions
For the purposes of this Privacy Policy:
- “Company”, “we”, “us”, “our” means SemDev Digital Ltd, trading as Built By SemDev.
- “Website” means builtbysemdev.com.
- “Personal Data” means any information relating to an identified or identifiable individual.
- “Service Providers” means third-party companies that process data on our behalf (for example hosting, analytics, email).
- “You” means any individual accessing or using the Website.
3. Who We Are
SemDev Digital Ltd (Company No. 16786562)
Registered Office: 20 Wenlock Road, London, N1 7GU, United Kingdom
Email: hello@builtbysemdev.com
We act as the data controller for Personal Data collected via this Website.
4. Information We Collect
We collect Personal Data that you voluntarily provide when submitting forms on the Website.
Contact Form
- Full name
- Company name
- Email address
- Phone number
- Business type
- Website URL
- Message content
Website Audit Form
- Full name
- Company name
- Email address
- Phone number
- Website URL
- “Where did you hear about us?” response
Analytics Data
We use Plausible Analytics to collect aggregated, non-identifiable usage statistics (such as page views and referral sources). Plausible does not use cookies and does not store IP addresses or other direct identifiers.
5. How We Use Your Information
We use Personal Data to:
- Respond to enquiries submitted via our forms.
- Provide website audits and follow up where appropriate.
- Maintain client and project records during an active working relationship.
- Analyse Website performance and improve our services using anonymised analytics.
We do not sell, rent, or trade your Personal Data.
6. Legal Basis for Processing
We rely on the following legal bases under the UK GDPR:
- Consent — when you voluntarily submit information via our forms.
- Legitimate interests — to respond to business enquiries, manage relationships, and improve our services.
- Legal obligations — to retain certain records where required by law.
7. Data Storage and Retention
Form submissions are transmitted to our email and stored on Netlify’s secure infrastructure. Client contact data may also be stored in Notion, our CRM.
We retain Personal Data only for as long as necessary for the purposes stated above:
- General enquiries and audit requests: retained until no longer required, then deleted manually.
- Client data: retained for the duration of our working relationship, then securely deleted.
We may retain limited information where necessary to comply with legal, accounting, or tax obligations.
8. Third-Party Service Providers
We use third parties to support our operations, including:
- Netlify — Website hosting and form handling.
- Plausible Analytics — privacy-focused analytics without cookies.
- Stripe — payment processing for client transactions.
- Google Workspace — email hosting.
- Notion — client and project management.
These providers process data only on our instructions and under terms consistent with UK data protection law.
9. International Transfers
Some Service Providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK adequacy decisions or standard contractual clauses, to provide a level of protection essentially equivalent to UK law.
10. Disclosure of Personal Data
We may disclose Personal Data:
- Where required to do so by law, regulation, or court order.
- When necessary to protect our rights, property, or safety, or that of others.
- In good faith to investigate or prevent potential wrongdoing.
Business Transfers: In the event of a merger, acquisition, or sale of assets, Personal Data may be transferred in accordance with applicable data protection laws.
11. Data Security
We implement appropriate technical and organisational measures to protect Personal Data from unauthorised access, alteration, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Your Data Protection Rights
Under the UK GDPR, you have the right to:
- Request access to your Personal Data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your Personal Data, subject to legal obligations.
- Object to or request restriction of certain processing.
- Request data portability where applicable.
To exercise these rights, contact us at hello@builtbysemdev.com. We may request proof of identity before responding.
13. Children’s Privacy
The Website is intended for individuals aged 18 and over. We do not knowingly collect Personal Data from anyone under 18. If we become aware that such data has been provided, we will delete it promptly.
14. Cookies
We use only essential cookies required for core functionality and security. We do not use marketing, advertising, or profiling cookies.
Plausible Analytics is used in a privacy-friendly, cookie-free manner and does not collect personally identifiable information.
15. Links to Other Websites
The Website may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites and encourage you to review their privacy policies.
16. Data Breaches
If we become aware of a Personal Data breach likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner’s Office (ICO) and affected individuals where required by law.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes may be communicated via a notice on this page or, where appropriate, by email. The “Last updated” date above reflects the latest version. Continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.
18. Complaints and Contact
If you have questions or concerns about this Privacy Policy or our handling of your Personal Data, please contact:
SemDev Digital Ltd
20 Wenlock Road, London, N1 7GU, United Kingdom
Email: hello@builtbysemdev.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.